Service

Medoff Company is accredited by the Department of Pharmaceuticals and Medical Devices
under the Ministry of Health of the Kyrgyz Republic
for carrying out maintenance and repair of medical equipment.

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Request for Consultation with a Service Specialist

     

     

     

    Service Department carrier out

    • Commissioning of Equipment
      The best service engineers in each city of Kyrgyzstan will provide high-quality installation and setup of medical equipment in accordance with regulatory documentation requirements.
    • Technical Maintenance of Medical Equipment
      We conduct technical condition monitoring of medical equipment with the necessary frequency, scope, and control technology.
    • Provision of One-Time Repair Services
      If necessary, we will carry out repairs of any complexity on medical equipment both on-site and at our own repair facilities.
    • Post-Warranty Service
      After the warranty period expires, the company offers its clients post-warranty service. Post-warranty service is available in two options:
    • Post-warranty service contract for a specified period
    • One-time repair or service contract

    Each option has its advantages. A post-warranty service contract for a specified period allows the company’s clients to be confident that their complex equipment will continue to operate reliably after the warranty period ends.

    • Supply of Spare Parts, Accessories, and Consumables for Medical Equipment
      Our company supplies certified spare parts necessary for the current repair of medical equipment.
    • Training of Medical Personnel on Equipment Operation
    • Metrological Service of Measuring Instruments
    • Features of Technical Maintenance
      • Scheduled Technical Maintenance Twice a Year:
        We perform this for preventive purposes and to forecast potential failures.
      • Advance Planning of Service Maintenance:
        This allows our specialists to create a standard reserve of spare parts and materials in conveniently located warehouses and to pre-allocate specialist workloads by region.
      • In Case of Equipment Failure
        Repair requests for company specialists take priority over one-time repairs.